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| Customer Reviews: | | Average Customer Review: ( 30 customer reviews )
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Most Helpful Customer Reviews
17 of 18 found the following review helpful:
 This stuff is NASTY!!!! Dec 08, 2009
By Jazz
I've been using the old formula for YEARS and bought this new black cap formula after I ran out and couldn't find the original. After using it I wanted to CRY!!!! It's just plain NASTY and does not do what the original did. It's watery, too much perfume, and after my hair dried it was frizzy and had this poofy look to it. Birdnest comes to mind!!! For the price I paid for it I just wanted to scream! I would put this new black cap formula in the same category as Suave just more expensive. I wrote to the Nexxus company and was told they will not be making the old formula anymore, so now I'm hunting something else on the market that did what the old Nexxus one did. So far no luck. Please don't buy and use this new formula thinking it's the same...it's not. You will be soooo disappointed. Like I said this stuff is NASTY!!!!
16 of 17 found the following review helpful:
 Great moisture Aug 06, 2006
By DeDe
I am african-american and it is hard to find a good conditioner that can be used as a leave-in or rinse out conditioner and that works. I really like the whole Nexxus line. It is affordable, available at many wal-marts, and it smells yummy! I find that this conditioner works well as a deep conditioner underneath a shower cap or hooded hair dryer. It leaves hair nice and soft.
9 of 9 found the following review helpful:
Very disappointed Mar 01, 2010
By Cane Nectar
"canenectar"
Old Formula was the best. The new formula doesn't smell good and leaves my hair slightly dry and brittle. Old formula left it soft and moist. I have used the old formula for several years. After all those years, I will now have to go shopping for what else is out there. This new formula is as good as the best formulas that were out there several years ago. It is now a pale comparison of what it used to be. I am still in shock over the change of something so good to something mediocre.
6 of 6 found the following review helpful:
BEWARE OF THIS CHEAP CONDITIONER PASSING FOR SALON QUALITY Aug 30, 2010
By Cristina
Nexus used to be my favorite hair product brand because they used high quality ingredients that did wonders for my hair. But in the last 3 years they have repeatedly tampered with their formulas to cheapen their products and still charge high prices.
I used to love Humectress conditioner. It used to be a rich thick formula that left my hair incredibly hydrated and nourished. Then they changed the formula about three years ago to cheapen it. Now it appears that this year they have cheapened it even worse. It's just a cheap or mediocre conditioner now, not worth the price they are charging for something that is no longer salon quality.
As soon as I tried this recent version it gave me an huge rash on my neck. I couldn't figure where the rash came from because I stopped using it for several months (despite buying the 33 ounce bottle) because it was no longer a great conditioner. When I tried it again to use up the bottle, the rash re-appeared. Rashes are individual, not everyone will react the same way, but it was obvious to me that cheapening of the ingredients has consequences in quality beyond just not making it worth the cost.
Google all the complaints on the internet for more info. Basically they have kept the same names on their products but completely changed the ingredients, misleading customers, into believing it's the same product. None of their products are the same as they were 3 years ago. It's basically either crap or mediocre stuff pretending to be what it used to be.
Many of the reviews on Amazon are from BEFORE Nexus started selling mediocre products in place of the wonderful stuff they used to produce.
6 of 6 found the following review helpful:
 loved the old formula. this one - not so much. Sep 15, 2009
By hmmmmm
I've been using humectress for years on very long hair. I used a little as a leave in conditioner on the ends as well. This re-formulation of humectress is a miss for me. My hair is not as shiny and smooth as before, and by the end of the day, the ends feel brittle. I'm not thrilled by the fragrance choice either. I can't say the conditioner was horrible, but it no longer does what it used to do, and i'm going to have to look around for a new product.
See all 30 customer reviews on Amazon.com
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